Sales Policy for Tutticarenie

Welcome to Tutticarenie, where we offer premium mobile phones designed with the latest technology to meet your communication and entertainment needs. Our mission is to provide high-quality, reliable devices that enrich your digital experience. By shopping with us, you are agreeing to the terms outlined in this Sales Policy, which is effective as of December 31st, 2024.

1. Product Availability

We strive to ensure that all products on our website, tutticarenie.com, are available for purchase. However, product availability is subject to change. In the case that an item becomes out of stock or unavailable after your purchase, we will notify you immediately and issue a full refund or provide you with an alternative solution based on your preference.

2. Ordering Process

To place an order, simply browse our collection, add the desired products to your cart, and proceed to checkout. During checkout, you will need to provide your shipping information and payment details. By submitting an order, you are making an offer to purchase the selected items under the conditions outlined in this policy.

3. Payment Methods

We accept a variety of payment methods including, but not limited to:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay

All transactions are processed securely, and we do not store your payment information. By using any of these payment methods, you confirm that you are the authorized holder of the payment method.

4. Pricing and Taxes

All prices on tutticarenie.com are listed in U.S. Dollars (USD) and are subject to applicable sales taxes based on your location. Prices may change without prior notice, but once your order is placed, the price at the time of purchase will apply.

5. Shipping and Delivery

We offer standard and expedited shipping options to ensure your mobile phones arrive safely and on time. Shipping fees are calculated based on your location and the shipping method chosen. You will receive a tracking number once your order has shipped, allowing you to track the status of your delivery.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your mobile phone, you may return it within 30 days of receiving your order. The product must be in its original condition and packaging. Please contact us at info@tutticarenie.com for return instructions.

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned product.

7. Warranty and Repairs

All mobile phones purchased from Tutticarenie come with a 1-year warranty against manufacturer defects. If your device malfunctions within the warranty period, please contact our customer support at info@tutticarenie.com for assistance. We will arrange for a repair or replacement based on the issue.

8. Customer Support

If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team at:

Our customer service team is available Monday to Friday from 9:00 AM to 6:00 PM CST.

9. Privacy and Security

We take your privacy seriously. All information collected during the ordering process is securely stored and only used to process your order. For more details, please read our Privacy Policy available on our website.

By making a purchase on Tutticarenie’s website, you agree to abide by the terms and conditions set forth in this Sales Policy.

Thank you for choosing Tutticarenie. We are committed to providing you with excellent products and customer service.