Refund and Returns Policy – Tutti Care Nie
Effective Date: February 17, 2025
1. Return Policy
You can return a product within 30 days of purchase if:
✅ The product is in original condition with no signs of use.
✅ It includes all original packaging, manuals, and accessories.
✅ A valid proof of purchase is provided.
2. Items Not Eligible for Return
❌ Used, activated, or software-modified smartphones.
❌ Products with missing accessories or damaged packaging.
❌ Sale items and special promotions.
3. Refunds & Processing
- Refunds are processed within 10 business days after receiving the return.
- The refund will be credited to your original payment method.
- Shipping fees are non-refundable, except for defective or incorrect orders.
4. Replacement & Exchange
If your product is defective, we will replace it free of charge within 7 days of delivery.
5. How to Start a Return
📞 Contact us at (660) 679-4258 or email info@tutticarenie.com.
📦 Send the product to our return center, ensuring proper packaging.
For full details, check Tutti Care Nie.